Welcome to DM Dost (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform for social media automation, including content creation, scheduling, and publishing.

By using DM Dost, you agree to the practices described in this policy.

This Privacy Policy applies to all users of DM Dost and is designed to align with global data protection standards, including regulations such as GDPR and CCPA.

Account Details

• Your name and email address
• Login credentials and authentication data
• Account preferences and settings

Connected Social Media Data

• Account access tokens
• Public profile details
• Content you create, upload, or schedule
• Publishing history and engagement metrics

Usage & Technical Information

• Device type, browser, and IP address
• Platform usage patterns and activity logs
• Error reports and system performance data

We use your data only to deliver and improve our services:

• Content Publishing — Post your content on Facebook, Instagram, Twitter (X), and LinkedIn
• Scheduling — Automate publishing at your selected times
• AI Features — Generate captions, ideas, and suggestions when you use AI tools
• Analytics — Provide insights on content performance
• Account Management — Authenticate users and provide support
• Security — Prevent unauthorized access or misuse
• Product Improvement — Enhance features and develop new functionality

We process your data based on:

• Contractual necessity — to provide the service you signed up for
• Legitimate business interests — improving and securing the platform
• Your consent — for AI tools and account integrations
• Legal obligations — when required by applicable law

We may share information only with trusted service providers:

• Social Media Platforms — To publish and manage your content
• Cloud Infrastructure Providers — For secure hosting and storage
• Payment Processors — To handle subscriptions, billing, and refunds

All third-party providers are contractually required to handle your data securely and only for intended purposes.

We use minimal cookies for essential functionality:

• Essential Cookies — To keep you logged in and secure your session
• Preference Cookies — To remember your settings between visits

You can control cookies through your browser settings. Disabling them may affect platform functionality.

• Your data is stored as long as your account is active
• Upon account deletion, your data is removed within 30 days (unless legally required otherwise)
• Aggregated, non-identifiable data may be retained for analytics and platform improvement

To exercise any of these rights, contact us at support.dmdost@gmail.com. We aim to respond within 30 days.

No system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

When you connect platforms like Facebook, Instagram, Twitter (X), or LinkedIn:

• We access data through official APIs only — never through scraping
• We only use this data to provide and improve our services
• Each platform has its own privacy policies — we encourage you to review them
• You can disconnect your accounts anytime from your dashboard

• Your inputs may be processed by third-party AI providers to generate content
• Generated content is stored securely in your account
• We do not use your content to train AI models
• AI features are entirely optional — you can choose not to use them

• Payments are processed entirely by third-party payment providers
• We do not store your full card or banking details
• Subscription billing is managed securely through our payment partners
• Refund eligibility depends on the provider used and applicable policies